Payments & Security Deposits

How Payments Work

ToolShed uses Stripe for secure payment processing. Your payment is held and released to the lender after the rental is confirmed complete.

Security Deposits

Most tools require a security deposit (typically 25-50% of the tool's value). This is authorized on your card but not charged unless damage occurs.

Platform Fees

ToolShed charges renters a 10% service fee on top of the rental price. This fee is shown as a separate line item before you confirm your booking. Owners pay a 7.5% platform commission, deducted from their payout. This covers payment processing, up to $500 in protection coverage, and platform services. Applicable tax is calculated at checkout via Stripe Tax.

Refunds

If a lender cancels your booking, you receive a full refund. For renter-initiated cancellations, the refund amount depends on the lender's cancellation policy.