Refund Timeline and Policy

When You Get a Full Refund

- Lender cancels the booking - Lender doesn't respond within 24 hours - Tool significantly misrepresented vs. listing

Cancellation by Renter

Refunds for renter-initiated cancellations depend on timing: - 48+ hours before start: full refund - 24-48 hours before: 50% refund - Under 24 hours: no refund (unless lender agrees)

Processing Time

Refunds appear on your statement within 5-10 business days, depending on your bank.